Additional silicone putty set

The silicone putty used to take the nose print is soft and the process is quick, so it doesn’t place a significant burden on your pet. However, we recommend doing it while your pet is calm and relaxed to ensure the process goes smoothly.

If the nose print collection doesn't go as planned, we can send you an additional set of silicone putty for 5SGD/15MYR plus shipping. Please feel free to contact us if needed.

The silicone putty begins to harden about one minute after mixing. We recommend taking your pet’s nose print within 40 seconds of mixing to ensure the best result.

Yes, you can currently choose between a necklace and a bracelet.

Our accessories are primarily designed for dogs and cats. However, depending on the individual pet’s nose shape or texture, it may be difficult to get a clear print. If your pet is uncomfortable or it's not possible to take a nose print, we can also create the accessory using a paw pad or another suitable area.

The key is to choose a time when your pet is relaxed—such as right after a nap. If your pet resists, don’t force it. Instead, give them some time and try again later when they’re calmer. Patience and a gentle approach will help make the process smoother.

To ensure your pet’s unique nose print is beautifully preserved in the accessory, it’s important to take a clear and well-defined imprint. If the impression doesn't come out well, don’t worry — we’re happy to send additional silicone putty for 5SGD/15MYR plus shipping. Please feel free to reach out if you’d like to request a new set.

The pendant and bracelet top are made from 99.9% pure silver, while the chain is crafted from 925 sterling silver.

Since we use international shipping, the whole process usually takes about 1 to 2 months. Once you receive the silicone putty, please take your pet’s nose print and send it back to us as soon as possible using the provided return method.Please note that completing your purchase on our website alone does not complete the order. We need to receive your pet’s nose print before we can start making the accessory.

The finished accessory will be delivered in an original jewelry box, making it ready to give as a gift to your loved one.Please note that, in consideration of environmental protection, we do not provide paper bags. We appreciate your understanding.